Frequently asked questions
Don't have a smartphone?
Having a smartphone makes for a MUCH easier and more secure experience with Google Authenticator or Google Prompts. But if you do not have a smartphone, you have options including having an automated call to a landline number or using one-time backup codes.
Do I need Google printed back up codes?
It's a good idea to have backup codes available if you have poor cell signal or limited WiFi access. You may also need to have codes available when you travel, especially internationally. Remember, you can always print out codes and keep them in your wallet or even take a picture of them with your cell phone!
What should I do if I lost my phone or don't have it on me?
Contact EDTech and we will be able to help you access your data, as needed, for the day. However, you should do your best to have your smartphone with you whenever you anticipate needing to access to ABSchools.